If you are wanting to transfer your domain name away, you have a couple of options depending on the type of domain you have (TLD – .co.uk, .uk, com etc).
Option 1- If your domain requires you to update your IPS Tag, this cannot be done in the customer portal and must be domain by emailing the team at firstname.lastname@example.org. Please email team advising what the domain what you would like to transfer, and what the IPS Tag needs to be updated to.
Option 2 – If your domain requires an AUTH Code (or EPP Code), you do do this by logging into your online portal and going to “Manage DNS” and requested via this.
If for any reason this does not provide what you require, please email the team at email@example.com providing your details, and the first 4 passwords of your password and we will look to assist.