Can I set my emails up on a third-party program, such as Outlook?

Absolutely. We do provide our own mail client, but understand some clients prefer to set up using a more familiar mailing tool such as Outlook.If you are using a third-party email client such as Microsoft Outlook or MacMail, you will need to update your email settings to the below:

  • Username: Your email address
  • Incoming/POP/IMAP mail server:
  • Outgoing/SMTP mail server:
  • Host:
  • Port Numbers: 143(IMAP) or 110(POP) and 1025(SMTP)
  • Authentication: PasswordOutgoing server authentication should be enabled, using the same settings as your incoming

Please also ensure your outgoing mail server authentication is enabled.

If you need to use secure mail settings, they are:

  • Host:
  • Username + Password: Email Address + Password – can be obtained through Mail Manager.
  • Port Numbers: 993(IMAP) or 995(POP) and 465(SMTP)
  • Authentication: Password
  • Outgoing server authentication should be enabled; using the same settings as your incoming server.
  • SSL: Enabled.Please note that we are happy to provide the details, but we do not support in setting
  • this up for you.